How We Help Remittance Companies
Go live without months of rebuilds
Launch a corridor-ready remittance proposition on a configurable core that’s designed to evolve, so adding markets, payout partners, or pricing changes doesn’t become a new “project” every time.
Put operations in charge of outcomes
Run fees, limits, approvals, exceptions, and customer support workflows from a structured back office with role-based access and auditability.
Scale corridors with consistency
Support tiered onboarding and country-level controls so you can standardize your core offer while applying controlled local variation where regulators and partners require it.
Advantages
✓ Faster corridor launches
Configure products and controls rather than building bespoke logic per country.
✓ Lower cost-to-serve
A back office built for execution: reporting, manual controls, and day-to-day oversight without improvisation.
✓ Stronger governance
RBAC, audit trails, and exports that support internal review and operational accountability.
✓ Partner flexibility
Integration-ready approach so you can connect to the rails and payout networks that match your model.
"Collaborating with Velmie has significantly contributed to the advancement of our digital banking infrastructure. By utilizing Velmie’s platform, we have developed a secure and user-friendly financial solution that enhances access to essential services, promoting greater financial inclusion. Velmie’s robust technology aligns with our strategic objectives, providing a scalable framework that supports our commitment to fostering digital transformation and expanding financial services."
Cyril Macauley,
Chief Product Officer @Vult
What You Can Build
✓ Multi-currency wallets & accounts
Give customers multi-currency balances with clear transaction history and downloadable statements.
✓ FX pricing you control
Set rates and margins centrally and enable cross-currency transfers that follow your corridor and pricing strategy.
✓ Money transfer flows
Support modern transfer experiences such as QR, payment links, address book flows that reduce friction.
✓ Payouts and disbursements at scale
Run bulk disbursements via file import (multi-record debit/credit) and extend payout rails via your chosen partners.
✓ Customer communications & support
Operate customer notifications and services messaging from the platform; extend with optional in-app chat/content updates where needed.
Integration Model
Velmie is designed to integrate with external partners for communications and storage, and to connect to your preferred payout rails and processing partners based on your corridor strategy and operating model.
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External email/SMS/push providers supported
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External storage supported for user files
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REST API and microservice-based architecture that supports extension and partner connectivity
Full Operational Controls
Remittance is won or lost in execution. Velmie is designed so the operating layer is as strong as the customer experience.
✓ Access & permissions
Use role-based access control to separate responsibilities across ops, compliance, support, and finance with least-privilege governance.
✓ Tiered onboarding controls
Configure onboarding tiers with limits and restrictions by country and by verification level.
✓ Fees & revenue configuration
Set fees by transfer type, apply them to customer groups, and manage pricing changes without code-heavy releases.
✓ Transfer oversight and exceptions
Define which transfer types require review. Manage manual actions with traceability including admin-initiated debit/credit where permitted by your model.
✓ Advanced reporting
Generate exports across transactions, balances, revenue, manual actions, and system overview ready for internal packs and accounting reviews.
✓ Audit trail for critical actions
Maintain traceability for administrative financial actions, account changes, and access metadata.
Security Controls
Velmie’s security framework follows an information security management approach aligned to ISO 27001, including access control, vulnerability management, monitoring, and incident response.
Controls remittance companies typically expect include:
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Strong customer authentication for sensitive actions
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Automated session handling and login safety mechanisms to reduce account takeover risk
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Traffic protection mechanisms such as request rate limiting
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Administrative access governance based on least privilege
Customer experience, production-ready
Velmie provides white-label mobile and web applications, giving remittance brands a practical path to launch with a consistent experience while retaining flexibility to tailor journeys and branding.
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Digital onboarding and identity verification with upgrade paths
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Profile and account management with self-service settings
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Transaction history and clear statuses
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Statements available on demand (PDF)
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Transfers via QR, payment links, and address book flows
Delivery Options
Velmie can run in a managed environment or in infrastructure aligned to your governance and data residency requirements. Delivery focuses on stability, controlled change, and operational readiness.
Delivery stages:
Scope alignment
Confirm corridors, product scope, operating model, and integration landscape.
Configuration & setup
Configure onboarding tiers, fees, limits, reporting, and operational roles.
Partner connectivity
Integrate chosen rails/providers and validate end-to-end send → FX → payout journeys.
Operational readiness
Confirm reporting packs, audit trail expectations, exception handling, and day-to-day processes.
Go live & expansion
Launch, then expand iteratively by corridor, product line, or segment.
