A modern platform to launch and scale payment products with full operational control
Velmie supports Payment Institutions that want to move faster, operate with discipline, and keep flexibility across partners and rails as the business evolves. The platform combines a customer-ready web and mobile experience with a role-based back office and configurable capabilities that can be adapted by market, segment, and product strategy.
How We Help
Launch without the typical delivery drag
Bring a wallet or payments proposition to market with an operating model that is designed to be configured and expanded over time, rather than rebuilt for every new requirement.
Give operations real control
Equip your teams to manage fees, transfer controls, reporting, and exception handling through a structured back office with role-based access and auditability.
Scale across markets with consistency
Support tiered onboarding and country-level restrictions so that you can run one core proposition with controlled local variation.
Advantages
✓ Launch without the typical delivery drag
Configurable platform that reduces custom build work for each launch or expansion initiative.
✓ Higher operational efficiency
Built-in tools to configure transaction fees, conversion spreads, and profitability controls.
✓ Stronger governance & visibility
Role-based access, audit trails, and reporting that supports operational accountability and management review.
✓ Partner flexibility
Integration-ready approach so you can work with banks, card issuers, and other providers aligned to your model.
"Working with Velmie has allowed us to significantly improve our digital capabilities and modernize our infrastructure. Their expertise in financial technology and commitment to delivering a tailored solution has been instrumental in helping us reach new heights. With Velmie’s help, we are better positioned to meet the evolving needs of our clients and continue to lead the market in payment solutions."
Emma Williams,
Chief Technology Officer, Allpay
Full Operational Controls
Velmie is built around the principle that the operating layer is as important as the customer experience. The back office is designed to help you run daily execution with clear controls and transparent accountability.
✓ Access & permissions
Use role-based access control to align responsibilities across operations, compliance, customer support, and finance functions.
✓ Tiered onboarding controls
Support tiered onboarding with configurable limits and restrictions by country and by onboarding level.
✓ Fees & revenue configuration
Configure fees by transfer type and align them to specific customer groups based on your pricing model.
✓ Transfer oversight
Define which transfer types require review and manage transfer requests that need manual action.
✓ Reporting for management oversight
Generate reporting across transactions, balances, revenue, manual actions, and system overview data, with exports suitable for internal analysis and reporting packs.
✓ Audit trail for critical actions
Maintain traceability for key events including administrative financial actions, profile and account changes, and access metadata such as IP addresses.
Security & Control Posture
Velmie’s security framework is aligned to an information security management approach based on ISO 27001, covering access control, vulnerability management, and monitoring and incident response.
At a platform level, the controls Payment Institutions typically expect include:
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Strong customer authentication options for sensitive actions, including one-time passwords and biometric authentication options where applicable
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Automated session handling and login safety controls to reduce account takeover risk
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Traffic protection mechanisms such as request rate limiting and limits on repeated authentication attempts
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Administrative access governance based on least privilege principles
Customer experience,
delivered in production ready form
Velmie provides white label mobile and web applications for end users. This gives Payment Institutions a practical way to go live with a consistent customer experience while retaining the ability to tailor journeys and branding to the proposition.
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Common customer facing capabilities include
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Digital onboarding and identity verification journeys, with upgrade paths
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Profile and account management, including self-service settings
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Account overview and transaction history with clear statuses
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Statements available on demand in PDF
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Transfers via QR, payment links, and address book flows
Delivery Options
Velmie is designed to run in a managed environment or infrastructure aligned to your governance and data residency expectations. The delivery approach focuses on stability, controlled change, and operational readiness.
Delivery stages:
Scope alignment
Confirm products, markets, operating model, and integration landscape.
Configuration and setup
Configure onboarding tiers, fees, limits, reporting, and operational roles.
Partner connectivity
Integrate the rails and providers you choose and validate end-to-end journeys.
Operational readiness
Confirm reporting packs, audit trail expectations, and day-to-day processes.
Go live and expansion
Launch, then expand iteratively by market, product line, or segment
